# 📄 Terms of Service
Effective Date: 19/04/2025
Last Updated: 19/04/2025

These Terms of Service (“Terms”) govern your use of the services and platforms owned and operated by **Elite Occation and B Nest (“we,” “our,” “us”).

Please read these Terms carefully. By accessing or using our services, you agree to be bound by them, in accordance with Indian laws and IT regulations.

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## 1. 🧾 Definitions
– Platform: The website www.eliteoccation.com and any mobile applications, APIs, or social media platforms operated by the company.
– User: Any individual or entity using our services.
– Services: All offerings, including event management, stall booking, marketing, promotions, ticketing, and information access.

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## 2. 🔄 Updation of Terms and Conditions
We may revise these Terms at any time. Continued use of the platform after changes constitutes acceptance. It is your responsibility to review these Terms periodically.

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## 3. 🛠 Services Provided to Users
We provide:
– Event management and promotion
– Registration for stalls or sponsorship
– Ticket sales and entry services
– Digital promotional campaigns
– WhatsApp API interaction and information updates
Services may vary based on location and availability.

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## 4. ✅ Eligibility
Use of services is permitted to:
– Individuals aged 18 and above
– Businesses/entities registered in India
We reserve the right to restrict access for legal or policy reasons.

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## 5. 🧑‍💼 User Account Registration
To access some services, registration may be required. You agree to provide accurate information and update it as needed. You are responsible for the confidentiality of your credentials.

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## 6. 📜 Platform License
We grant you a limited, non-transferable, non-exclusive license to access and use the Platform, subject to compliance with these Terms.

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## 7. 💰 Fees
Fees for events, stalls, sponsorships, or promotions will be displayed clearly. All charges are in Indian Rupees and inclusive of applicable taxes, unless mentioned.

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## 8. ❌ Cancellation and Refund Policy
Cancellations made 15 days before event may be eligible for a partial refund (excluding processing charges). No refunds after that period. If the event is cancelled by us, a full refund will be initiated to all customers and exhibitors.
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## 9. 📂 Use of Your Information and Content
You permit us to use submitted content for:
– Event promotion
– Analytics
– Communication purposes
This includes reviews, feedback, and images shared publicly.

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## 10. 🔗 Third Party Services
We may integrate with third-party services (e.g., payment gateways, social media, location services). We are not liable for their policies or damages arising from them.

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## 11. 📜 Rules and Conduct
Users shall not:
– Violate laws or third-party rights
– Post harmful, fraudulent, or abusive content
– Interfere with platform security
– Engage in unauthorized promotions

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## 12. 🔔 Alerts Provided by the Company
We may send you notifications (SMS, email, WhatsApp, app alerts) about:
– Order status
– Promotional offers
– Policy changes
You can opt out of marketing messages anytime.

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## 13. ☎ Contact You
By registering, you authorize us to contact you through call, SMS, WhatsApp, email, or push notifications for service updates and promotions.

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## 14. 🧑‍🎨 Profile Ownership and Editing Rights
Users own their profiles. We reserve the right to remove or suspend content that violates laws or platform policies.

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## 15. ⚖ Rights and Obligations Relating to Platform Usage
– Use the platform lawfully
– Do not copy, reproduce, or distribute any content without permission
– Maintain respect and fair conduct toward other users and admins

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## 16. 📝 Company and User Material
All materials, logos, text, images, and trademarks on the platform are owned by us unless stated. You agree not to misuse or misrepresent them.

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## 17. 🛠 Modification
We reserve the right to modify, suspend, or discontinue any part of the platform or services at any time with or without notice.

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## 18. 🧑‍💻 Support
Customer support is available via:
– 📧 Email: hello@eliteoccation.com
– 📱 Phone: +919390720322
Support hours: 10 AM to 6 PM IST (Monday to Friday)

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## 19. ⛔ Termination
We may suspend or terminate your account if:
– You breach these Terms
– Fraud or misuse is detected
– Legal or policy reasons arise
You may terminate your use anytime by contacting us.

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## 20. ⚠ Disclaimer
All services are provided “as is.” We do not guarantee:
– Continuous service availability
– Accuracy of third-party information
– Event schedules not being changed
We are not liable for external factors like weather or internet disruption.

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## 21. 🛡 Indemnification
You agree to indemnify and hold harmless Elite Occation and B Nest from all claims, damages, or liabilities arising from your misuse of the platform or violation of these Terms.

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## 22. 🚫 Limitation of Liability
We shall not be liable for:
– Indirect, incidental, or consequential damages
– Lost profits, goodwill, or data
– User misrepresentation or negligence

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## 23. ✅ Exceptions to Liability of Company
We will be liable only in cases of:
– Gross negligence
– Fraud by the company
– Misuse of personal data against law

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## 24. ⚖ Governing Law
These Terms are governed by the laws of India, specifically:
– The Information Technology Act, 2000
– The Consumer Protection Act, 2019
Jurisdiction: Courts of Kadapa, Andhra Pradesh

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## 25. 📚 Miscellaneous
– These Terms are the entire agreement between the parties
– If any part is invalid, the rest remain enforceable
– Failure to enforce a right does not waive it

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## 26. 🛎 Grievance Redressal Mechanism
In compliance with Rule 5(9) of the SPDI Rules, any complaints can be submitted to:

Grievance Officer
📧 Email: hello@eliteoccation.com
📍 Address: 235, Binnamangala, 2nd Floor, 13th Cross Rd, Indiranagar 2nd Stage, Bengaluru, Karnataka – 560038.
📞 Phone: +919390720322
🕐 Resolution Time: 15 business days

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## 27. 📞 Contact
For general queries or feedback:
📧 Email: hello@eliteoccation.com
🌐 Website: www.eliteoccation.com